How To Educate, Delight 80% Of Your Customers Before They Find You.

SHARE:

Customer Experience is the new Currency that companies across the world are using to buy success in a big way. So what exactly is this...




Customer Experience is the new Currency that companies across the world are using to buy success in a big way. So what exactly is this new customer experience wave all about, it has always been around forever. Yesterday at a Salesforce Conference one of the slides presented had the above image which will actually gives you some idea about where this new customer experience is headed. By the year 2020 a sizeable number of business across the world will join the Cloud revolution, With over 6 Billion projected smartphones in play more businesses will harness the power of mobile computing, 90% of the worlds data has been created in just the last 12 months which amounts to an explosion of digital data, content by a sheer magnitude. Finally the Social Revolution amounting to 3 Billion social media users by 2020 is a game changer with regards to how people communicate.

 While we are currently very much in this Social Revolution which has pretty much transformed human behaviour, the same must be applied to understanding how your customers behave today as against 10 years back irrespective of B2C or B2B. Not very long ago the mobile phone was used over 80% of the time to make phone calls. Todays smartphone users spend 88% of their time on mobile apps for meeting all kinds of personal and business needs, over 50% of this time is spent across social media channels engaging with content, reading articles, watching youtube videos or simply tweeting about that good or bad customer experience. So does that mean phone calls and SMS are down to just 20%, what about all those sales calls, cold calls that sales people make all the time even more so being mobile, where did they all go?

Todays Social, Mobile, Digitally charged customers just dont care about your cold calls period.75% of B2B  Customers today choose to research a company, product or service online before they get in touch with you. So then more and more B2B Companies need to share great customer success stories that educate, delight and influence their customers online creating the much needed visibility, awareness, demandgeneration, leads etc. So in nutshell the digital, social revolution has changed the sales game making way for Social Selling as a new channel. So what if you could find educate, delight, influence 80% of all these people across the world looking for your products and services online, wouldnt that be great? Hope you guys can think about it and share your views.

At VALVE SOLUTIONS we take your content marketing seriously. We help your content create that magic with a fine balance between Content writing, Publishing, Promotion. Our custom share ready platform is focussed in select business verticals and geographies to get you short term results. Through Customised B2B Contentmarketing solutions we help your content reach, engage, influence and capture unlimited leads on a branded platform.


COMMENTS

Name

3D printing,1,ABB,6,Accuracy,4,Actuators,1,agile,1,Allen Bradley,1,analytics,8,API 6D,1,ASCO,6,Auma,2,Autodesk,1,automation,1,automobile,1,B2B,37,Ball Valves,1,bigdata,17,Bosch Rexroth,2,BP,1,brand awareness,12,brand building,4,brand building.,4,Business Intelligence,2,Buying Cycle,3,Cameron,2,Case Studies,1,check valves,1,Cisco,6,cloud,11,compressors,2,connected manufacturing,3,content marketing,30,Control Valve,62,Coriolis,2,Corrosion,3,CRM,2,Cryogenic,1,Customer Experience,1,data center,12,Dell,4,demand generation,16,diagnostics,2,Digital,4,digital marketing,12,digital surveillance,1,efficiency,11,Electrical,13,Emerson,19,Endress+Hauser,3,Energy,57,Energy Efficiency,25,Energy Management,24,engineering,4,enterprise mobile,3,enterprise software,11,Entrepreneurship,1,EPC,17,ERP,10,ERP.,1,Event marketing,1,factory automation,2,field area network,1,Fisher,6,flow measurement,5,flowmeters,3,Flowserve,2,formula one,1,GE,7,HANA,2,Honeywell,5,Human Resources,1,Hydraulic,2,IBM,6,inbound marketing,6,industrial,2,Industrial Automation,27,industrial switching,1,industrial water,5,Infosys,1,Instrumentation,32,internet of things,2,iot,2,IT,3,ITES,1,leadgeneration,15,leak detection,1,Leser,1,level,2,level measurement,1,Linkedin,2,M2M,1,maintenance,1,manufacturing,34,measurement,1,Metso,9,Mindtree,1,Mining,1,Mitsubishi Electric,2,Mobile App marketing,1,mobility,21,motors,1,My Success Story,1,Netsuite,2,Nuclear,2,NX,1,NX CAE,1,offshore,5,Oil and Gas,94,online marketing,1,Oracle,12,Pepperl Fuchs,2,Petrochemical,74,Petrochemical.,1,Petrochemicals,1,pharma,1,Phoenix Contact,1,pipeline management,5,Piping Design,4,PLM,9,Pneumatic,6,Positioners,1,power generation,4,predictive,1,Process Automation,26,process industries,1,product design,2,product marketing,6,productivity,17,productlifecycle,7,profitability,1,pumps,1,Q and A,1,Q&A,1,realtime,2,refinery,25,reliability,6,renewable,1,robotics,1,Rockwell,6,Rosemount,4,Rotork,6,SaaS,5,safety,2,Safety Valves,1,Salesforce,1,SAP,26,scalabe,3,Schneider Electric,3,search marketing,1,Sensors,2,Shale Gas,1,Shipping,1,Siemens,12,smart grid,1,socialmedia,11,Socialselling,9,Software,31,Spirax,1,Spirax Sarco,1,Startup,1,Steel Plant,3,Subsea,1,supply chain,3,TCO,1,TCS,4,Teamcenter,1,technology,8,telecom,1,temperature control,1,tradeshows,2,training workshops,1,Tyco flow control,4,ultrasonic level,3,Upstream,1,Utilities,2,Velan,2,Venture Capital,1,videos,26,volume flow,3,vortex,3,wastewater,2,water,2,water purification,2,web marketing,3,Weir,1,Whitepaper marketing,1,wireless,3,wireless.,1,
ltr
item
Valve Solutions: How To Educate, Delight 80% Of Your Customers Before They Find You.
How To Educate, Delight 80% Of Your Customers Before They Find You.
https://2.bp.blogspot.com/-jt9yhlJLjSQ/VkwGl8IFqKI/AAAAAAAAA7Y/oihuyHerCYI/s640/IMG_20151118_102813.jpg
https://2.bp.blogspot.com/-jt9yhlJLjSQ/VkwGl8IFqKI/AAAAAAAAA7Y/oihuyHerCYI/s72-c/IMG_20151118_102813.jpg
Valve Solutions
http://amruthatechnologies.blogspot.com/2015/11/how-to-educate-delight-80-of-your.html
http://amruthatechnologies.blogspot.com/
http://amruthatechnologies.blogspot.com/
http://amruthatechnologies.blogspot.com/2015/11/how-to-educate-delight-80-of-your.html
true
8529688681595514222
UTF-8
Loaded All Posts Not found any posts VIEW ALL Readmore Reply Cancel reply Delete By Home PAGES POSTS View All RECOMMENDED FOR YOU LABEL ARCHIVE SEARCH ALL POSTS Not found any post match with your request Back Home Sunday Monday Tuesday Wednesday Thursday Friday Saturday Sun Mon Tue Wed Thu Fri Sat January February March April May June July August September October November December Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec just now 1 minute ago $$1$$ minutes ago 1 hour ago $$1$$ hours ago Yesterday $$1$$ days ago $$1$$ weeks ago more than 5 weeks ago Followers Follow THIS CONTENT IS PREMIUM Please share to unlock Copy All Code Select All Code All codes were copied to your clipboard Can not copy the codes / texts, please press [CTRL]+[C] (or CMD+C with Mac) to copy