Embrace ensures rapid access to centralised compliance information across the business. Being a local package, designed and written for South African businesses, Embrace meets all South African business, legislative and compliance requirements. This includes VAT and the protection of personal information compliance. Embrace incorporates a number of facilities aimed at securing the system from unauthorised access. Role-based security enables access to be controlled at a highly granular level, ensuring users only view information relevant to their job function.
The company
With more than 55 years' experience, DLM offers expert advice, a comprehensive technologically advanced range of products, a substantial stockholding and an extensive branch infrastructure capable of providing skilled technical and sales service. Products are either partially locally manufactured or distributed by DLM in terms of licence agreements with overseas suppliers. They have in-house technicians to service their products and an engineering department that is capable of commissioning small turnkey projects. Workshops and test facilities cater for all major repairs, inspections or tests. Within DLM there are three different divisions, namely Valves, Flow and Instrumentation.
METERMATIC, a wholly owned subsidiary of DLM, is primarily involved in the development, design and manufacture of intrinsically safe electronic equipment and software utilised in the international petrochemical industry. Metermatic has gained Atex and IECEx accreditation for its manufacturing facility.
The challenge
Managing multiple companies, branches, divisions and warehouses using a legacy ERP solution and multiple spreadsheets was proving to be quite a challenge. DLM recognised the need for a fully integrated solution to provide complete control throughout the business, from manufacturing though to delivery; to provide traceability of the origin and chain of custody of all equipment and parts, from source to end-user; and to gain a better understanding of the business cost drivers.
The system needed to be robust, scalable, cost-effective and easy to use. System flexibility and "a good fit" were essential, as DLM was not prepared to adapt its business or processes to any package.
Management needed a real-time view of the business based on a single version of the truth to effectively manage expected growth.
The solution
A single, end-to-end ERP solution
In selecting a supplier, it came down to the product, the price, the people and their business acumen. After evaluating a shortlist of potential suppliers, DLM selected the fully integrated Embrace end-to-end ERP solution. ACS-Embrace's ability to accommodate DLM's evolving business requirements, growth and provide local support were major considerations.
"A huge benefit to us is that Embrace is a single system and that there are no third parties to deal with. Middleware creates doubt and when there's a problem, you're not sure where or with whom the problem lies. With Embrace, we have one platform, from manufacturing through to delivery. This allows the data to be consistent, reliable and the responsibility of one provider," explains Wayne Walton, Managing Director.
The benefits
More importantly: "Embrace is flexible and has been tailored to an exact fit for our business! With most ERP packages, the business has to fit the system and that's one of Embrace's greatest differentiators, Embrace can fit the business!" adds Walton. Offering value for money, Embrace has proven to be cost-effective to license, implement and run.
Embrace ensures rapid access to centralised compliance information across the business.
Being a local package, designed and written for South African businesses, Embrace meets all South African business, legislative and compliance requirements. This includes VAT and the protection of personal information compliance. Embrace incorporates a number of facilities aimed at securing the system from unauthorised access. Role-based security enables access to be controlled at a highly granular level, ensuring users only view information relevant to their job function.
Embrace keeps comprehensive records of all the information required by SARS and this information is readily available and easily accessible for any SARS audit. Imports and customs audits are a frequent occurrence, but with efficient document storage and quick retrieval of information, these audits are effortless and trouble-free.
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