Dell OEM Solutions helps bring the intellectual property of its customers to over 40 vertical markets using Dell standard equipment...
Dell OEM Solutions helps bring the intellectual property of its customers to over 40 vertical markets using Dell standard equipment, global service and support and comprehensive customization resources. ABB Automation, a leading provider of automation solutions in Europe, with operations in around 100 countries. ABB works with utilities, process, oil and gas, energy industries to improve performance and lower their environmental impact. ABB sought a supplier who could help its business standardize its hardware on an x86 platform. Dell’s standard, high-quality platforms and award-winning supply chain helped seal the deal for ABB who had been working with multiple suppliers to build their own server-based solutions.
Leveraging a broad array of Dell standard products from PowerEdge servers, Precision workstations to OptiXE desktops and high-definition monitors, ABB maximized its investment with Dell as a single supplier so they can focus on their own innovation. To ensure its automation solutions are supported long after they are sold to end users, ABB uses ProSupport for OEM, Online Self Dispatch and and Dell’s IT Advisory Services. The relationship with Dell OEM enables ABB to deliver greater customer value while cutting maintenance costs in industrial IT lifecycle management. Comprehensive lifecycle management and customized reporting structures mean fewer disruptions and improved accountability at the client level. This increases productivity and keeps disruptions to a minimum while vastly increasing customer satisfaction.
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